I have an "automatic" pool cleaner in my pool. Why does it keep going in circles?
This condition it usually caused by improper storage of the hose. If the hose is stored in a “coil” or circular manner it can retain that memory causing the cleaner to follow that pattern. Keeping the hose as straight as possible or stretching it out in the sun before use will help prevent this motion.

How long should I let my automatic cleaner run in the pool?
No longer than necessary. Some automatic pool cleaners can create friction on the liner surface and possibly lift the print. If your pool is clean, turn off the cleaner.

I think my pool is leaking. What should I do?
There are several steps that should be taken. First we need to determine how much water you are loosing. Using a piece of duct tape, mark the level of the pool water. Turn the pump “off” for a time period of 12 to 24 hours, then check and mark the level. For the next, identical time period, run the pump, check and mark the water level.

If there is no difference in water loss for both tests, then it’s a good chance that the leak is some were in the pool body. There is one exception to this rule. If air bubbles are present when the pump in running there could be a break in the suction lines forcing the pump to suck air. If the water loss is greater with the pump running, the leak is likely in the return pluming lines or the pressure side of the pump. If there is a possibility that the plumbing lines are the problem, contact your service company to pressure tests the lines.

These simple test results can help your service company determine the cause and resolve the problem in a more timely manner.

I just replaced the liner in my diving pool that was built in 1986. The dealer said I need to remove the diving board. Why?
In 1989 the National Spa and Pool Institute (NSPI), established changes to the bottom configuration standards on diving pools. NSPI is the governing body that sets the safety standards for the pool and spa industry. The change was made to the angle of the slope on the pool bottom facing the diving board. Diving pool’s installed after 1988 have a slope that is not as steep as earlier installations.

Any pool installed before 1989 is considered a “NON-DIVING” pool by today’s standards.

I have wrinkles in my liner. Can they be removed without draining the water out of my pool?
In most cases yes, but there are a few exceptions. If the wrinkles are in the liner too long, a permanent crease could remain or if there is no place for the extra material to go. Here are two proven methods for removing liner wrinkles. Both of these should be done during the swimming season.

The first method will require the use of an “old style” suction cup plumbers plunger. Take a look at the location of the wrinkle and try to determine where you can take the extra material. In most cases, look to the nearest wall. At the base of the pool wall you may find that the liner is not tucked in tightly were the wall and floor meet. Place the plunger on the liner at the side of the wrinkle that you want to take the material. Press the plunger down, then lift and pull in the direction you want to go. Continue this push, pull and drag motion until the wrinkle disappears.

The second method is to float the liner. To remove wrinkles in this fashion, you will need a garden hose, some “HOT” water and several waterproof sandbags.

Fill a medium size container with “HOT” water from your faucet. Walk to the side of the pool that is closest to the wrinkle. At the top of liner pour the hot water onto the vinyl to soften the material. Grab the vinyl liner near the top and pull up and out. You only need an area large enough to slide the end of the garden hose into the opening.

Insert the hose, turn on the water, and allow the water to flow behind the liner. Enter the pool and walk toward the incoming water. In a short period of time you will feel the water under the liner with your feet. At this point, you can turn off the water but don’t remove hose until you are finished and sandbag the liner.

Using your feet, push the water under the liner toward the wrinkle to relieve the pressure. Again using your feet, continue to move the vinyl and water towards the pool walls until the wrinkle is gone. Place the sandbags around the base of the pool wall to hold your liner in place until the water behind the liner seeps into the ground. You may now remove the hose and insert the liner back into the coping.
 

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